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While many businesses in the UK effectively shut down from 24th December to 2nd January, more than 30 countries don’t celebrate Christmas at all – and in many more, it is a minority celebration. With around 67% of the world non-Christians – it’s fair to say that for several billions, 25th December is just another working day. Even within the Christmas-celebrating countries, an increasing number of organisations continue to be open for business- hospitality, health/ emergency services and call centres, for example.

Firstly, because the remark was made in 2011 and while the MSP market has undoubtedly become more challenging since then, most MSPs are still hanging on in.

Kristian Wright, managing director of Inbay, a provider of high-quality white label NOC and technical service desk support to managed service providers (MSPs), was elected to CompTIA’s UK Channel Community (UKCC) Executive Council in time to contribute to the recent Council meeting, held alongside this year’s CompTIA EMEA Member and Partner Conference which took place in London on 5-6 November.

If you didn’t attend my presentation at N-able’s MSP Super Elite Meeting in Amsterdam (Monday 3rd November) – you won’t have a clue what I’m talking about!