We are increasingly the NOC and Service Desk partner of choice for MSPs looking to extend the services they offer clients and build recurring revenue.
With a growing team of skilled support staff responsible for an established base of MSP partners and thousands of users and devices globally, we have the resources and experience necessary to take over the essential day-to-day tasks required to keep your service levels high and your customers happy.
You benefit from predictable costs and the ability to focus on delivering higher-value services to your customers.
As an MSP you know that even a minor disruption to your IT network can have a huge impact. NOCs continuously monitor and maintain you and your client’s IT infrastructure, which ensures stability, security and functionality. A capable and well-equipped NOC is absolutely essential for a successful business.
So why would you even consider outsourcing such an important and essential operational function? Watch this video to find out why.
As an MSP it is vital that you have the right team of highly skilled technical engineers to monitor and maintain you and your client’s IT infrastructure. Finding and recruiting the right talent is an on-going challenge for MSPs globally.
Inbay’s Dedicated Tech solution allows you to choose the right people at the right time, selected to your exact specification.
Managed services is a relationship-driven business.
That is why we want to introduce you to our leadership team who, backed by our experienced and skilled technical staff, will ensure that you and your clients benefit from the high service levels you expect.
Matt’s worked within IT for over 20 years. From being a technical systems engineer to helping run a large MSP and working in the channel. This experience provides Matt with a great rounded view of how Inbay can help our Partners.
A seasoned IT professional, Chanaka oversees the smooth delivery of services to our MSP partners from the global service delivery centre in Sri Lanka. Working closely with our team in London and MSP partners internationally, his can be a very long day!
With over a decade of business development experience including front line tech sales and MSP account management, Paul is well placed to help Inbay strategically align its commercial operation to meet the needs of its ever growing customer base.
We’d love to hear from you – wherever you are based