For over two decades we’ve been passionate about helping our partners grow their MSP businesses by providing the highest quality Service Desk, NOC and Project Services at a fixed cost.

 

We started as an MSP and now as a trusted partner to MSPs on an international basis, we have built a reputation for helping businesses to extend their own resources, enabling them to scale cost-effectively and increase revenue. We’re proud of the thousands of clients we support through our MSP partnerships. We have empowered our partners, transforming their service offering and traditional technology environments to a new and improved ‘Business as usual’.

Why Choose Us

We help our partners extend their own resources, enabling them to scale cost-effectively and increase revenue

Cost-effective services

We help you to control the cost of service delivery. You benefit from our economies of scale to grow at a predictable cost without capital investment.

We used to be an MSP

We understand first-hand the challenges you face. Starting as an IT support provider in 2002 before transitioning to MSP, we now focus purely on supporting MSPs.

Flexible services

You can add or remove users and devices at any time, mix and match across your client base or start with one client or device type and build up incrementally.

Rapid, efficient onboarding

Our dedicated onboarding team will help to get your clients up and running on our system quickly and seamlessly, keeping you informed along the way.

Security and compliance

We have ISO 27001:2013 certification. We regularly act as a Business Associate for HIPAA compliance purposes. We continually monitor compliance requirements, including GDPR and Privacy Shield.

A qualified, experienced team

Our technicians have gained the industry-standard certifications you would expect and are there to support you and your clients 24/7, every day of the year.

OUR PEOPLE

Managed services is a relationship-driven business.

That is why we want to introduce you to our leadership team who, backed by our experienced and skilled technical staff, will ensure that you and your clients benefit from the high service levels you expect.

Matt Takhar
Chief Executive Officer

Matt’s worked within IT for over 20 years. From being a technical systems engineer to helping run a large MSP and working in the channel. This experience provides Matt with a great rounded view of how Inbay can help our Partners.

Matt Takhar
Chief Executive Officer
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Chanaka Padmaperuma
Director Operations & Technical Services

A seasoned IT professional, Chanaka oversees the smooth delivery of services to our MSP partners from the global service delivery centre in Sri Lanka. Working closely with our team in London and MSP partners internationally, his can be a very long day!

Chanaka Padmaperuma
Director Operations & Technical Services
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Frances Moore
Marketing Director

Frances has over 12 years of experience, marketing high-end leading brands. Frances has worked for 3 MSP’s in the UK creating and implementing strategic marketing plans. Her knowledge and expertise from an MSP standpoint are invaluable to the Inbay team.

Frances Moore
Marketing Director
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Paul Fuge
Head of Sales

With over a decade of business development experience including front line tech sales and MSP account management, Paul is well placed to help Inbay strategically align its commercial operation to meet the needs of its ever growing customer base.

Paul Fuge
Head of Sales