Remote staff augmentation: the best of both worlds for MSPs?
Finding it difficult to grow with current staff? Need support to cover overflow, out-of-hours or 24/7 support? Can’t find the skills you need at a price you can afford? Spending more time on HR than on service delivery?
If you are looking to augment your team but you don’t want to hire additional in-house resources, then remote staff augmentation is an option you should consider.
Augmenting your team with dedicated resources, sourced and selected directly for you can bring substantial cost savings, while leaving you full control over resource management and work scheduling.
If you’re not sure how remote staff augmentation differs from outsourcing to a shared NOC or Service Desk – the following ten key differences may help you decide which service is best for you.
Both options offer a cost-effective alternative to in-house hiring and the decision largely comes down to personal preference and what you feel comfortable with for your MSP business.