Download brochure Partner with inbay for noc The benefits will empower your managed services business PARTNER WITH INBAY FOR NOC The benefits will empower your managed services business

Network Operations Centre (NOC)

As an MSP you know that even a minor disruption to your IT network can have a huge impact. NOCs continuously monitor and maintain you and your client’s IT infrastructure, which ensures stability, security and functionality. A capable and well-equipped NOC is absolutely essential for a successful MSP business.

 

Inbay’s fully managed NOC service takes the service delivery pressure off your technical engineers.

 

Are you faced with the following challenges?

Are your technical support tickets stacking up? 
Are your best engineers working at night? 
Are you running low on resources?  
Do you struggle with 24/7 monitoring?   

Get in touch




WHY CHOOSE INBAY 

Inbay’s white labelled NOC solution works as an extension of your business, taking care of your client’s servers and devices 24 hours a day, 7 days a week, 365 days a year.

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24/7/365 days of technical support

Software or hardware issues can happen at any time. You can rest assured that you and your client’s IT infrastructure is taken care of 24/7/365 days a year with our highly skilled 3rd line engineers, ensuring your service levels remain high and your customers happy.

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Network, servers and device  monitoring

 Your clients expect you to provide network monitoring as part of their IT support contract. But, why waste your teams time that they could be focusing on new projects. Inbay manage thousands of NOC devices and handle everything from the mundane patching to the most complex issues.

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Cost effective and scalable services

Building an in-house NOC team can be a considerable investment, Inbay’s NOC service allows you to gain access to our highly trained team of experts for a fixed monthly cost. Grow effortlessly as you extend your capabilities and service offering, without the cost of staff training and hiring.

Extend your capabilities with our white labelled NOC services

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MONITORING, TRIAGE AND NOTIFICATION

RMM-Monitor

RMM MONITORING AND MANAGEMENT

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INCIDENT AND PROBLEM MANAGEMENT

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PATCH MANAGEMENT

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THIRD-PARTY VENDOR COORDINATION

service-request

SERVICE REQUEST RESOLUTION

antivirus

MANAGED ANTI-VIRUS

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WHITE NOISE FILTERING

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PREVENTION MAINTENANCE

HOW IT WORKS

Customer facing IT support

IT Help Desk Support, troubleshooting issues over the phone.

Behind the scenes remote monitoring

3rd line technical experts managing remote monitoring and remediation of alerts.

Wouldn’t it be great if your engineers could cut through the noise and tackle the IT issues that really matter?

Find out more  

Are you ready to find out more?

Contact us




BLOG: Why MSPs are choosing to outsource NOC

Outsourcing IT services is now one of the most debatable topics, even more so after the pandemic. Companies around the globe are using this business strategy to grow their business by reducing the operating costs & increasing the quality of services.

 

In this blog we cover the advantages and disadvantages of outsourcing your NOC services. – You’ll see that the benefits of engaging with a managed NOC service provider far outweigh the pitfalls.

 

View Blog  

CHECKLIST: Outsourcing to a NOC Service provider 101

As an MSP you know that even a minor disruption to your IT network can have a huge impact. NOCs continuously monitor and maintain you and your client’s IT infrastructure, which ensures stability, security and functionality. A capable and well-equipped NOC is absolutely essential for a successful MSP business.

 

In an effort to help MSPs around the globe, Inbay have put together a NOC checklist that provides you with the necessary tools needed when choosing to outsource to a NOC service provider.

NOC CALCULATOR: Compare your true in-house NOC staffing cost with Inbay’s NOC charges

In almost all cases, partnering for NOC offers a much more cost-effective option – as well as bringing additional benefits over and above ‘dollars and cents’ savings.

 

While your NOC partner will have had to make a significant up-front investment in facilities, people and systems, these costs can be amortised over a large MSP customer base, so the rates offered to you reflect your partner’s economies of scale. Use our new NOC calculator to work out your own in-house NOC staffing costs – and see how they compare with Inbay’s NOC charges.

 

Calculate now  

BROCHURE: Discover why so many MSPs are outsourcing to Inbay

As an MSP you know that even a minor disruption to your IT network can have a huge impact. NOCs continuously monitor and maintain you and your client’s IT infrastructure, which ensures stability, security and functionality.

 

Discover why so many MSPs outsource such an important and essential operational function to Inbay.

 

Download now  

Download our NOC Brochure and discover how Inbay can help your MSP business

Find out more  

Frequently asked questions

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