Inbay launch new PMaaS solution for all N-central RMM customers

For many years Inbay has been a SolarWinds MSP Certified NOC Partner, ensuring MSP’s globally get the most out of their N-central investment.

Inbay offers a unique audit and fine-tune service for N-central to quickly and easily identify and optimise key areas that may have been preventing MSP’s from getting the most out of their investment.

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Inbay Ltd appoints new international sales manager to boost sales operations

Paul Fuge brings more than a decade of business development experience to Inbay Ltd and will be working on developing key accounts, accelerating growth through new customer acquisitions and creating strategies to expand current markets.

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Top tips for service desk optimisation. How happy are your customers?

When asked what sources of information people rely on when making purchasing decisions, 55% of people said through word-of-mouth. Delighting your customers should therefore always be one of your top priorities.

Luckily, the service desk is a place which should be all about delighting customers.

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Inbay launch new Deep Dive Assessment solution for Datto RMM platforms

For the past year, Inbay has been delivering Deep Dive Assessments for Solarwinds N-central. This solution now includes Datto RMM platforms, ensuring MSP’s globally get the most out of their Datto RMM and N-central investment.

As a Datto RMM and Solarwinds N-central Certified NOC Partner Inbay offer a unique audit and fine-tune service for RMM platforms to quickly and easily identify and optimise key areas that may have been preventing MSP’s from getting the most out of their investment.

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Webinar: What’s next for MSP’s? Discover how to drive business during and after COVID-19

MSP’s were hit hard when the COVID-19 pandemic forced hundreds and thousands of businesses to implement remote working conditions. It is clear that many MSP’s have focused most of their attention on adapting operations and preserving revenue, while sales and marketing have taken a back seat. Take a look at our latest webinar where we discuss the best ways to adapt and position your business for the future and the importance of pivoting your sales and marketing efforts during COVID-19.

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Inbay announce new product – Business Continuity of NOC (BCoN)

During these uncertain times, we understand the importance of ensuring MSP’s offer truly robust, 24/7 business continuity with minimal disruptions.

Recognising the current global situation Inbay has launched a new solution for MSP clients – Business Continuity of NOC (BCoN) (more…)

Inbay Partner Portal marks transformational step in the evolution of Inbay

We are proud to announce the launch of our new ‘Inbay Partner Portal’ as part of our commitment to equip small to medium-sized MSP’s globally with the best outsourced services.  (more…)

Are MSP’s missing the perfect opportunity to engage with their target audience?

MSP’s were hit hard when the COVID-19 pandemic forced thousands of businesses to implement remote working conditions. Although the initial panic has subsided, MSP’s are continuing to Support clients with their remote capabilities, including those who are settling into this new ‘isolated’ way of life.
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MSP Customer Retention Strategies

The global Coronavirus pandemic has unexpectedly created a scenario of immediate reliance on remote working, home working and cloud IT systems.

Businesses have frantically had to respond and adapt to remote working solutions. As an MSP I’m sure you will have seen this first-hand. (more…)