Report: The Changing Role of MSPs in a Post-COVID World

Along with the many difficulties facing MSPs in 2021, there are also many opportunities to be had. There is a greater responsibility, as organisations have begun to rely on the MSP more than ever before. In this article, we seek to examine some of the most daunting challenges MSPs are facing, how they are rising to meet those challenges head on and what advantages have come to light during the pandemic.

Join Inbay’s CEO Round-table discussion on ‘Finding, winning and retaining customers’

Finding, winning and retaining customers is vital for MSPs! That is why we have brought together a group of MSPs that are leading the way when it comes to finding, winning and retaining customers. Join our live session where our panel of experts share their best practices, pitfalls, experiences and resources.

Inbay successfully achieve ISO 27001 certification

Inbay are delighted to announce that we have successfully achieved ISO 27001 certification, which provides our customers with the assurance that we follow information security best practice and our data is adequately protected.


2020 Review: New security products, partner portal and significant growth!

2020 was a historic year, not just because we had a global pandemic. At Inbay we achieved some significant milestones, and this is testament to our hard working, highly skilled team. We are delighted at how well the business adapted effortlessly and continued to grow in 2020.


Security webinar highlights: How to increase revenue and become an MSSP

It was great to see so many people attend our webinar on the 1st December 2020 where we discussed how MSPs can protect their client’s digital assets from cybercrime, increase revenue and become an MSSP overnight. (more…)

Three top tips to choosing the right cybersecurity partner

Selling cybersecurity products is no longer a consideration. Every organisation, whether it be large or small, is open to an attack. Business size is not a factor for Cybersecurity attackers. So, whether you have a security offering or not, you as an MSP are going to be dealing with cybersecurity issues. At some point, your client will be the victim of an attack and you will be dealing with those issues at what could be a cost to you – unless you have a security offering in place or a cybersecurity clause that admits any cyberattacks in your contracts.

Cyber Monday – Cybersecurity Offer

Become an MSSP and start selling security to your clients!

Inbay is offering 20% off all white label SOC services and FREE breach assessments until the end of December.


Top tip of the month for MSPs: How to be successful when onboarding a customer

At Inbay we have put together a series of Top Tips for growing MSPs.

While some MSPs struggle to grow their business and drive recurring revenue, others are routinely looking at ways to improve their marketing, sales and operations in an effort to increase revenue and growth. What’s their magic formula? Our “CEO round tables” uncovered the secrets to their success.


What’s next for MSPs? How marketing can help your business out of the 2020 mess

Chartec, Inbay and Live Virtual Help Desk have joined forces to deliver a series of three educational webinars, with a focus on marketing, sales and onboarding.

All three business support MSPs across the globe and have joined forces to share our expertise. It is our joint mission to help MSPs increase revenue and improve operations.


It’s all in the detail: You’ve now won the business, but how do you onboard your customer?

Onboarding new clients can be time-consuming, week-long endeavours. According to Channel Futures MSPs spend about 40 to 80 hours manually entering information from existing systems and databases to onboard each client, overseeing everything from Office 365 accounts to Cisco router configurations.

This drawn-out process can have a serious impact on your customer’s experience and let’s face it, unhappy customers are the last thing we need on top of this pandemic.