Report: Finding, winning and retaining customers
Today, MSPs have had to adapt to a new normal without the ability to meet people face-to-face or attend networking events. This begs the question “have the fundamentals of selling changed? If so, how?”
In this report, we asked 5 CEOs from leading MSP businesses to tell us how they are finding, winning, and retaining customers in 2021.
5 key reasons why MSP’s decide to outsource RMM management
We understand that the Remote Management and Monitoring (RMM) tool for Managed Service Providers (MSP’s) plays an important role in operations and service desk management. It connects to customer infrastructure and helps manage the customers IT estate, so why outsource such a critical tool?
10 Considerations before buying an Endpoint Detection and Response (EDR) security solution
Endpoint Detection and Response (EDR) solutions detect and remove malware on endpoints of your network. They can detect malicious activity and isolate threats before they spread. Endpoints broadly refer to devices connected to a local or wide area network such as modems, switches, laptops, routers, or printers.